Privacy Policy | Nodrian

1. Introduction

Welcome to Nodrian. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and use our services, and tell you about your privacy rights and how the law protects you.

2. Compliance with International Privacy Standards

Nodrian is committed to maintaining the highest standards of data protection and privacy. We comply with major international privacy frameworks and regulations:

GDPR Compliance (EU 🇪🇺)

We fully comply with the EU General Data Protection Regulation (GDPR), ensuring robust data protection for all users regardless of location. This includes lawful basis for processing, data minimization, and comprehensive user rights.

PDPA Adherence

Our practices align with Personal Data Protection Acts (PDPA) across various jurisdictions including Singapore 🇸🇬, Thailand 🇹🇭, and Malaysia 🇲🇾. We implement appropriate consent mechanisms and data protection measures.

OECD Guidelines

We follow the OECD Privacy Guidelines principles including collection limitation, data quality, purpose specification, use limitation, security safeguards, openness, individual participation, and accountability.

Global Privacy Commitment: Regardless of your location, you benefit from our comprehensive privacy protection standards that meet or exceed the strictest international requirements. We continuously monitor and update our practices to ensure ongoing compliance with evolving privacy laws worldwide.

3. Data We Collect

3.1 Information you give us

Account registration information (email, name)
Profile information and preferences
API keys and integration credentials (encrypted)
Chat messages and document uploads
Support communications

3.2 Information we collect automatically

Usage data and analytics
Device information and browser type
IP address and location data
Cookies and similar tracking technologies

4. How We Use Your Data

Provide and maintain our RAG-based AI services
Process your documents and facilitate AI conversations
Manage your account and subscriptions
Send important updates and security notifications
Improve our services through analytics
Comply with legal obligations

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

End-to-end encryption for sensitive data
Secure API key storage with encryption at rest
Regular security audits and monitoring
Access controls and authentication requirements

6. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only in these circumstances:

With AI providers when you use their services through our platform
With service providers who assist in our operations (under strict confidentiality agreements)
When required by law or to protect our rights and safety
In connection with a business transfer or acquisition

7. Your Rights

You have the following rights regarding your personal data:

Access and receive a copy of your personal data
Rectify inaccurate or incomplete data
Erase your personal data in certain circumstances
Restrict processing of your data
Data portability rights
Object to processing based on legitimate interests

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy. Account data is retained while your account is active and for a reasonable period after deactivation. Chat data and documents may be retained according to your subscription plan limits.

9. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable data protection laws.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: support@nodrian.com